Integrity Online
After extensive troubleshooting, we have once again confirmed Integrity Online is incompatible with Sky Angel’s IPTV service. During a conference call with a customer and Integrity Online, Integrity representative recommended we set up DMZ on the customer’s router to allow our STB full access to the internet. With Zyxel’s help, we set up DMZ on a specific port on sub’s router, using 192.168.2.85 as the IP address. We set up static IP on STB. STB went to “Unable to Access Requested Page” quicker than usual, but still no access. Customer set up same static IP on PC and hardwired to DMZ’d port. PC was unable to access internet outside proxy.
